Job Title

Lead Technical Support Engineer

  • Position:
  • Salary: Salary will be discussed at interview stage
  • Location:
  • Job ID: 03169
  • Applications: 0
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Job Description

LEAD TECHNICAL SUPPORT ENGINEER

A Lead Technical Support Engineer (After Sales) is required for a market leader of waste compaction equipment in the UK and throughout Europe. The company pride themselves in innovative engineering, dedicated customer service and after sales support.

Working hours are Monday – Thursday 08.00am – 17.00pm and Fridays 08.30am – 14.30pm.

THE ROLE

· Preparation and planning of installation and commissioning of waste recycling equipment.

· Supporting the resolution of technical field issues.

· Support to the field team to ensure field van inventory is maintained.

· Support to the field team to ensure van tools are maintained.

· Ensure correct parts are ordered for tasks.

· Provision of safe and effective work instructions and risk assessments.

· Providing accurate reports from each job attendance to allow trend analysis.

· Ensuring that all work complies with H&S policy.

· Assurance that technical manuals are kept up to date.

· Updating self-help documents so customers/employees can try to fix problems themselves.

THE PERSON

· Excellent time management and communication skills.

· Excellent people and interpersonal skills.

· Competent with reading/understanding electrical and hydraulic schematics.

· Excellent understanding of hydraulic systems.

· Excellent understanding of electrical circuits.

· Sound knowledge of MS Office and bespoke packages.

· Logical thinker with good analytical and problem solving skills.

· Driving Licence (must not have more than 6 penalty points).

· Valid Passport.

· Previous Service Engineering experience is preferred.

· PLC knowledge preferred.

· 17th Edition Electrical Certification.

For more information on the role please contact Jason on 07492872106 or email jason@employmint.co.uk

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Lead Technical Support Engineer

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